When we traveled to Portugal over a year ago we experienced an interruption of service. We were on a packed, standing-room-only, bus when it stopped part way to our destination and the driver told everyone to get off the bus…he said it was an “interruption in service.” We got off the bus and the driver drove off leaving all the passengers stranded. We managed to hail a taxi to get back to our apartment.
We just returned from a delightful trip to Austria and the Czech Republic and experienced another “interruption of service”.
On Saturday we parted ways from our travel companions and Gary and I took the train to Munich, Germany for an overnight to catch an early morning flight the next day from the Munich airport. We were weary travelers going home after two weeks of touring with our friends. It was not a restful night and we woke up at 5 am to catch the shuttle to the airport. Once there, we checked our luggage all the way to Minneapolis and got on the plane and flew to Amsterdam for our connecting flight.
Once off the plane, we grabbed a cup of coffee before heading to the next gate since we had four hours in-between flights. When we went to check the gate number it said our flight was cancelled!
An “interruption of service” I’d say.
We set into high gear wondering what ‘s going to happen. After a series of events (and this is just our story – there were hundreds of passengers on that cancelled flight) we ended up on a flight to Chicago, and a much later flight to Minneapolis.
A young woman in the line next to me who had been scheduled on the same cancelled flight did not have any options for her destination so she was told she had to stay overnight in Amsterdam and catch a flight the next day. She was crying. She told me she had worked on a project for eight months and was to present it to a Board o Regents on Monday. She had to be there, but she wasn’t going to make it.
I thought of giving her my seat but we were immediately whisked away to catch the flight to Chicago…We ran through the Amsterdam airport and a flight attendant came to meet us and escort us to the 747 with only two seats remaining. They reopened the doors for us and we took our seats with a sigh of relief…next thoughts, where in the world is our luggage?
Once in Chicago we were surprised to find our luggage on the carousal. We retrieved it in hopes of getting an earlier flight to Minneapolis. We had to go through customs and that is not a fun thing to do in Chicago. Plus, we needed to go through security again and that is even more not fun in Chicago.
We were put on stand-by for an earlier flight. I said to myself as the plane was loading…it would be a miracle if we get on this flight – so many people are trying to get to Minneapolis… and then I said to myself, but I believe in miracles. Then… our name was called. I was grateful.
Our luggage never did make that flight…the airline delivered it to our house the next day, but we were home safe with many wonderful memories.
We will never know why our flight was canceled but it wreaks havoc for so many people. I do know flexibly and gratitude are helpful attitudes to have while traveling.